Last updated: 28th May 2025
1. Introduction
Racine Cadrée (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website racinecadree.com, and when you engage with our services.
We adhere to the General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy laws.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
a) Data You Provide Voluntarily
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing or invoicing information
- Any other information provided via contact forms or email
b) Automatically Collected Data
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URLs
- Website usage data (pages visited, time spent, etc.)
- Cookies and tracking technologies (see Section 6)
3. Purpose and Legal Basis for Processing
We process your data for the following purposes:
- To respond to inquiries and provide consulting services
- To fulfill contracts and deliver requested services
- To send newsletters, updates, or marketing communications (with consent)
- To improve website performance and user experience
- To comply with legal obligations
Legal bases under GDPR:
- Consent (Art. 6(1)(a))
- Contractual necessity (Art. 6(1)(b))
- Legitimate interests (Art. 6(1)(f))
- Legal obligation (Art. 6(1)(c))
4. How We Use Your Information
We use your personal data for business purposes including:
- Providing and managing our consulting services
- Communicating with you about your inquiries or projects
- Sending service-related updates and occasional promotional emails
- Analyzing usage patterns to improve our website
- Preventing fraud or misuse of our website or services
We will never sell your personal data.
5. How We Share Your Information
We may share your data with the following third parties, when necessary:
- Service providers (e.g., email marketing platforms, hosting providers, payment processors)
- Professional advisors (e.g., lawyers, accountants)
- Authorities where required by law
All third parties are required to respect the confidentiality and security of your data and act in accordance with applicable laws.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable core site functionality
- Analyze site usage and performance
- Personalize user experience
You can manage your cookie preferences through your browser settings.
7. Data Storage and Retention
Your personal data is stored securely on servers in Canada or with third-party providers that comply with GDPR and equivalent protections.
We retain your data:
- Only as long as necessary for the purposes stated
- To comply with legal and contractual obligations
- For a maximum of 7 years, unless otherwise required by law
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for website data transmission
- Firewalls and secure hosting
- Access controls and employee confidentiality agreements
- Regular backups and software updates
While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, use, or disclosure.
9. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access – Request a copy of your personal data
- Right to Rectification – Correct inaccurate or incomplete data
- Right to Erasure (“Right to be forgotten”) – Request deletion of your data
- Right to Restriction – Limit how your data is processed
- Right to Data Portability – Receive your data in a portable format
- Right to Object – Object to processing based on legitimate interest or direct marketing
- Right to Withdraw Consent – Withdraw consent at any time, where processing is based on consent
To exercise your rights, email us at: info@racinecadree.com
We will respond within 30 days.
10. International Data Transfers
As a Canadian company, we may process your personal data outside the EEA. Where we do, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place to protect your rights.
11. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal or operational changes. We will notify users of any significant updates via email or a notice on our website.
Last updated: 28th May 2025
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Racine Cadrée
📍 2121 St Catherine Est, Montreal, H2K 2H9